Pryme Practice Website Privacy Policy
Effective Date: 8/15/2025
Pryme Practice LLC (“Pryme Practice,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard information when you visit our website, www.prymepractice.com (the “Site”), including any content, functionality, and services offered on or through the Site.
This Privacy Policy applies only to information we collect through the Site. It does not apply to information collected through the Pryme Practice EHR platform, patient portals, SMS messaging, or any other service, which are subject to separate HIPAA-compliant policies.
1. Information We Collect
We may collect the following types of information when you use our Site:
a) Information You Provide Voluntarily
• Name, email address, phone number, and other contact details submitted through forms (e.g., demo requests, contact forms, newsletter sign-ups).
• Any information you provide when communicating with us via email, chat, or phone.
b) Information Collected Automatically
When you visit the Site, we automatically collect certain technical information, including:
• IP address
• Browser type and version
• Operating system
• Referring and exit pages
• Date/time stamps
• Clickstream data and usage patterns
We collect this data through cookies, pixels, analytics tools, and similar technologies.
2. How We Use Your Information
We may use the information we collect for purposes including:
• To respond to your inquiries and fulfill requests (e.g., demo scheduling, support).
• To send you marketing communications, newsletters, and updates (if you have opted in).
• To analyze website usage and improve functionality, performance, and user experience.
• To comply with legal obligations or enforce our terms of use.
• To protect against fraud, unauthorized transactions, or other unlawful activity.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
• Remember your preferences.
• Analyze how visitors interact with the Site.
• Deliver relevant advertising through third-party platforms.
We collect this data through cookies, pixels, analytics tools, and similar technologies.
4. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share it with:
• Service Providers who perform services on our behalf (e.g., hosting, analytics, email delivery).
• Legal & Compliance purposes, such as responding to subpoenas, court orders, or legal processes.
• Business Transfers in the event of a merger, acquisition, or sale of assets.
Any third parties with whom we share data are contractually required to safeguard it and use it only for the purposes we specify.
5. Third-Party Links
Our Site may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites, and we encourage you to review their privacy policies.
6. Data Security
We use administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your personal information, no method of transmission or storage is 100% secure.
7. Your Privacy Choices
You may:
• Opt out of marketing emails by clicking the “unsubscribe” link in our emails.
• Request access to, correction of, or deletion of your personal data by contacting us (see Section 9).
• Disable cookies through your browser settings.
8. Children’s Privacy
Our Site is not directed to children under 13, and we do not knowingly collect personal information from them. If we learn that we have inadvertently collected such information, we will delete it.
9. Contact Us
If you have any questions about this Privacy Policy or our practices, contact us at:
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Your continued use of the Site after changes are posted constitutes your acceptance of those changes.
Features that Matter
Smart. Simple. Game-Changing
Everything you need, nothing you don’t. Engineered for speed, ease, and results
EHR + Documentation
Cloud-Based & Always On
Cloud-Based Access
Access charts from any device or location without worrying about local installs or updates.
Auditable Change History:
Every edit is timestamped and tracked, so audits and compliance checks are effortless.
Flexible Template Library:
Choose from a library of expertly crafted templates for everything from initial exams to specialized techniques, then tweak them to fit your style.
Scheduling
Mobile-Friendly Patient Check-In
Drag-and-Drop Interface:
Quickly move appointments between providers, rooms, and timeslots with a single click.
Custom Views:
See your day by provider, room, or treatment type, whatever gives you the clearest snapshot.
Online Booking Portal:
Let patients self-schedule, reschedule, and cancel through your branded portal, eliminating phone tag.
Automated Reminders:
Send SMS and email reminders automatically to reduce no-shows.
Patient Messaging Tools
Engage Every Patient
Without Lifting a Finger
Two-Way SMS & Email
Patients reply directly to automated reminders, and your staff can respond instantly from within the platform.
HIPAA-Grade Encryption:
All messages pass through end-to-end encryption, giving you and your patients peace of mind.
Patient App Messaging Integration:
Conversations tied to each patient’s chart live synchronously in one place, so nothing ever gets lost.
Customizable Templates:
Build reusable templates for appointment confirmations, follow-up instructions, and wellness check-ins, saving hours on repetitive typing.
Patient Ledger
One Ledger to Rule Them All
Unified Transaction View:
All charges, payments, and credits show up in one patient-focused timeline. No separate “billing” vs. “payments” screens.
Real-Time Balance Updates
As soon as a payment posts (whether by cash, credit, or insurance), the ledger instantly reflects the new balance.
Trust Accounting:
If you manage patient trust funds (e.g., prepaid wellness plans), track them transparently with built-in trust-fund reporting.
Integrated Payment Processing:
Let patients pay online from any statement, and the payment posts directly to their ledger. No manual reconciliation required.
More Than Software. A Mission to Advance the Profession
We’re building the most data-rich EHR in chiropractic history—not just to help individual practices, but to create a research backbone for the entire profession.
